I had an interesting night at the Reference Desk of Mighty Library last night, so I started jotting down the questions. It was a night that showcased the variety of questions we get in one of the departments of a multi-story downtown library.
- I need help with a job hunt.
- I need Immigration Forms printed. What is Immigration Form I-551? How much does it cost to apply?
- Please cancel my computer reservation.
- The computer is "acting crazy and jumping around."
- I'm trying to fill out a job application for CSL Plaza. Several tries with no luck. I finally got her to show me the envelope she was holding. CSL Plasma. Problem solved.
- Where does my color print job go?
- The new $5.00 bill doesn't work in the printer coin box. (A known and aggravating problem.)
- I need a book about Ph levels in the body.
- I'm looking for a casino gaming job at Mystic Lake.
- I need a renter's rebate credit form.
- What is a Lidoderm patch? What is Polysubstance?
- Please cancel my computer reservation.
- I don't have my library card with me, and I don't have ID, can I still get on the Internet? Sorry no. Really. Really. Really.
- Printer out of magenta toner.
- Job won't print.
- Do you have an area with special job hunting resources?
- I was on Crag's list . . . [long story.] Had closed Internet Explorer window, needed to get it back.
- Did anyone turn in a pacifier?
- Need info about personal loans and grants from the government.
- What was the name of the women's dress shop in the 1970's on the corner of 9th and Nicollet?
- Do you have environmental impact statements from 1984?
- The color is off on the 4th floor printer. Can you reprint this for me free on this floor?
- Looking for primary sources (government documents) on the Little Rock 9.
- Need career info and textbook/study info on Physical Therapy
- Help me find this book: "Danger and Survival: Choices about the bomb in the first 50 years."
- The computer is not recognizing my USB drive.
- Asked customer to take cell phone to lobby or use a quieter voice.
- Spoke to customer about cell phone voice volume again.
- Asked customer to use headphones while listening to music.
- Looking for an online fashion design school.
- Looking for an online course for MN real estate license.
- Looking for books about labor law. Actually was looking for a particular book, "State of the Union; a century of American labor."
- No library card. No ID. Sorry, can't give you your library card number without a picture ID. Really. Really. Really. Really. Really.
- Need the phone number and any info for Springboard foundation.
- I'm looking for some books that I left out on the table last night.
- I'm looking for a phone number for Mr. L--- O--- , maybe near Crookston. His wife's name is Mary.
Meanwhile, my colleagues at the desk were handling as many questions, including several government document questions, a library tour, and question about a source for Venetian blind cordage, and a lengthy set of questions about the national debt and the Minnesota state debt.
A busy night at the library!